Support Ops Workflow

SLA Breach Triage Inbox

Create one triage workspace, classify risky tickets before breach, and keep escalation decisions consistent across every shift. Activate recurring export and workspace continuity for $39/month.

Uses validated defaults and opens triage in one step. Edit full settings below anytime.

Creates a sample workspace and one triage decision in a single click.

1. Create Workspace Blueprint

2. Workspace Blueprint

Priority Matrix

Priority	Trigger	Target (min)	Escalation

SLA Breach Triage Inbox

1. Create Workspace Blueprint

2. Workspace Blueprint

Priority Matrix

Routing Rules

Breach Watch Signals

3. Triage Incoming Tickets

Latest Triage Decision

4. Activate Subscription & Export

5. Export